Auto Repair Salt Lake City – Mechanic, Vehicle Maintenance

Not repair - make better numerous times

Like I have said before I wouldn’t go anywhere else but here to have my exhaust done.  Hands  down the best.

After getting exhaust work done on my focus I went and looked at some pictures and video of some on youtube that had similar work done and by far I saw that Mike’s service and attention to detail from him and his guys was outstanding.  The work he did was the best I saw or could find.  What I saw was just grab the attention to detail.  Mike and his crew give it the best.

When I visited Mike Palmer Automotive to get my car serviced, I felt as though they understood what I was trying to get done. They seemed to be honest about what was required.

They delivered the repair on time! I now have a safe vehicle & my fuel economy is improved.

I’ve had my car serviced at Mike Palmer Automotive at least half a dozen times. I think they have the very best service.

Since I am not a ‘car person’, I feel like I have received reliable, truthful explanations of whatever was wrong until finally, they told me my car was no longer repairable.

Once

After having my car imitioned at another shop I was informed that I need a catalytic converter. 1600.00+ after calling Mike he was more interested in giving me what I needed and not what would make him more money so to say the least honesty is the word that goes here.

When his team got on my car they felt that I might have been misinformed.  They were right and saved me over $1100 in repairs today.

Good communication with me and gave me all my options.

I have been to Mike Palmer Automotive 3 times, and have received high quality repairs at very reasonable prices.

Before I became acquainted with Mike Palmer Automotive, there was one instance when work was done at the dealer that was not necessary.

Every repair on all three vehicles were done in an outstanding manner and were a fraction of the dealer quoted repair prices.

I firmly believe that Mike Palmer Automotive is the most honest repair shop I have ever used, and I am confident that it will be done right and at a fair price.  I can’t believe it took so long to find them.

I have total confidence that the problem will be properly diagnosed, fairly priced, and completed when promised.  I told Mike about various dealer analysis, and costs.  His diagnoses is spot on and not designed to increase shop revenue repair needs.  I will always use Mike for my repair needs.

Mike and his staff have saved us money on every repair for a lot less than the dealers with inflated costs built in and flaky diagnoses.

Four times

Fantastic, I always try to get my friends to use this shop.

The staff is friendly, attentive and though I had a timing belt replaced on my Mazda everything was explained to me and I was very happy with the repair and the price.

Honestly and I am made to feel like I am a valued customer.  I will be a repeat customer for years.

I felt that Mike Palmer Automotive is honest, trustworthy, full of integrity, and worth more than they charged.

Other mechanics I’ve dealt with were rude and other were liars, but Mike Palmer’s mechanics rooted out the real problem and fixed only what was needed.

They provided a tow, a loaner vehicle and a payment plan too. Mike Palmer Automotive are my new mechanics!

 About 6 or 7.  Also have all my periodic servicing and oil changes there.

As a retired university professor of consumer protection and an auto mechanic in a former life, I am very aware when a repair shop is not performing a satisfactory job or worse, is attempting to rip off consumers. I have even taught courses for the elderly on how to avoid auto repair scams.

Before  becoming a customer of Mike Palmer, I dealt with several auto repair shops in the valley. A few were incompetent, some were overly expensive, and three or four attempted to “low‐ball”. That is, quoting one price for the repair and later”discovering” all kinds of additional costly “problems that need to be taken care of right away.” A friend recommended Mike and I have been more than satisfied.  He does not perform unnecessary work.  Once I brought a car in to have the front end aligned only to be told by Mike it was just the way this particular car drove with these type of tires.  He said that no work was needed.  My wife took her car there when the check engine light was on.  He quickly diagnosed the problem as a loose gas cap and she went on her way without charge.  Others would have taken advantage and found some problem that “needed to be repaired.”

I patronize Palmer Automotive because its services are reasonably priced and when I take any of my three vehicles in for routine oil changes and servicing, I will not leave paying for unnecessary repairs.  When I have had repairs, such as a recent brake job on my Nissan Xterra, the work was done quickly and competently.  I also appreciated the “Newsletter discount.”  I have recommend Mike Palmer to my friends because I trust him.

I experienced wonderful customer service from Molly and Jimi - Wow, thanks. They were kind and effective on the phone, and explained clearly what trouble to anticipate in the future. I thought my wiper motor was broken, but the only problem was that the screws were loose so it didn’t cost me anything.

I have been to Mike Palmer Automotive at least 6 times. They are very customer oriented, and always stay focused on tasks until successfully resolved.

My Buick Century was intermittently stalling at stop lights, and would also stall when putting it in gear. They were able to successfully solve the problem in a timely order.